Question 1

What is an AI companion, and how is PersonaPulse different from a chatbot?

Accepted Answer

An AI companion is a persistent, persona-driven character designed for ongoing emotional conversation — not a one-off task bot. PersonaPulse characters keep continuity across sessions, respond in their own distinct voice, and grow closer to you through a trust system, so the relationship deepens over time instead of resetting after every message.

Question 2

How do the relationship and trust tiers work?

Accepted Answer

Every character has a private trust score that rises as you chat, send gifts, and unlock dossier moments. As trust grows you move through tiers — Acquaintance, Companion, Confidant, and Inner Circle — each one unlocking warmer dialogue, more personal memories, and rarer dossier reveals.

Question 3

Can the AI remember previous conversations?

Accepted Answer

Yes. Your message history is stored securely under your account and used to give each character continuity — they recall prior topics, your preferences, and the moments you've shared, so the relationship feels consistent rather than starting over.

Question 4

Is using an AI companion weird or unhealthy?

Accepted Answer

Talking to an AI companion is a private form of journaling, role-play, and emotional rehearsal — many people use it to decompress, practice difficult conversations, or simply feel less alone late at night. It is not a replacement for human relationships or therapy, and we design every character to encourage, not isolate.

Question 5

What can I actually do inside a chat?

Accepted Answer

Send text messages, unlock photos and voice notes (5 credits for an image, 2 for a voice note), give gifts that raise trust, and reveal Secret Dossier entries — songs the character loves, memories they keep, and private details that only show up once you're close enough.

Question 6

Can an AI companion help with stress and anxiety?

Accepted Answer

Many users find that talking through a hard day with a non-judgmental AI lowers acute stress in the moment — similar to journaling out loud. Characters are tuned to listen, validate, and gently reframe, which can help you unwind, organise your thoughts, and feel heard when no one else is around.

Question 7

Is PersonaPulse a therapist or a substitute for therapy?

Accepted Answer

No. PersonaPulse is an entertainment and companionship simulation. It is not a medical service, not a licensed clinician, and not a substitute for therapy, counselling, or crisis care. If you are struggling, please reach out to a qualified mental-health professional.

Question 8

What should I do if I'm in crisis or thinking about self-harm?

Accepted Answer

Please contact local emergency services or a crisis line immediately — in the US dial 988, in the UK call Samaritans on 116 123, or text HOME to 741741. PersonaPulse is not equipped to handle emergencies and should never be used in place of urgent human help.

Question 9

Can I use PersonaPulse to practice social or difficult conversations?

Accepted Answer

Yes — it's one of the most popular use cases. Rehearsing a tough talk, working through social anxiety, or simply practicing being open with someone in a low-stakes environment can build confidence you carry into real interactions.

Question 10

How do I keep my use healthy?

Accepted Answer

Treat PersonaPulse like any other comfort tool: enjoy it, but keep room for sleep, real-world relationships, and time offline. If you notice it replacing human connection rather than complementing it, take a break — the characters will still be there.

Question 11

Are my conversations private?

Accepted Answer

Yes. Your messages are stored under your account and protected by row-level security — only you (when signed in) can read your own chat history. We never sell your data and we never share message content with third parties for advertising.

Question 12

What data does PersonaPulse collect?

Accepted Answer

The minimum needed to run the service: your email, an encrypted password, your chat history (so characters have continuity), and billing identifiers from Stripe. We do not collect contacts, location, or device tracking beyond what's required to keep your session secure.

Question 13

Does PersonaPulse use my chats to train AI models?

Accepted Answer

No. Your private conversations are not used as public training data. Messages are sent to our AI provider only to generate the next reply in that conversation, then stored privately for your own continuity.

Question 14

How are payments handled and what shows on my statement?

Accepted Answer

All payments are processed by Stripe — we never see or store your card number. Transactions appear on your statement as PERSONAPULSE APP so billing stays discreet.

Question 15

Can I delete my account and all my data?

Accepted Answer

Yes. You can request full deletion of your account, profile, and chat history at any time by contacting support — see our Privacy Policy for details.

Question 16

What's the difference between Premium and credits?

Accepted Answer

Premium (£9.99/month) gives you unlimited text messaging with every character and refills 100 Pulse Credits each billing cycle. Pulse Credits are spent on richer moments — images (5 credits) and voice notes (2 credits) — and can also be bought in one-time packs.

Question 17

Are credits or subscriptions refundable?

Accepted Answer

All sales of digital subscriptions and virtual credits are final and non-refundable once delivered or consumed, except where required by applicable law. Cancel any time to stop future renewals.

Question 18

Do I need an account to try PersonaPulse?

Accepted Answer

You'll need a quick sign-up (email or Google) to start chatting. New accounts receive 10 free Pulse Credits so you can explore characters before deciding to upgrade.

Questions, answered.

AI companions & relationship mechanics

Stress relief, mental wellness & emotional support

Data privacy & security

Pricing, credits & subscriptions

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